We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. They are fighting all day. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. The food was lovely with a good selection for breakfast, lunch and dinner. We are sure to return to this hotel sooner than later as it is really the place for a perfect holiday. Many travellers enjoy visiting Paroquia de Nossa Senhora das Dores (1.3 miles) and Nazarene Church (1.4 miles). We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. We visited spa with my husband (Massage for two): very professional, recommended. Hotel Riu Palace Santa Maria 5*, -: . Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. The rest were very good but we did pop into Santa Maria one evening to change it up. Non of us were ill and we ate everything. Lots of reviews moaning about toilets being few and far between. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). Having never been to Cape Verde we were pleasantly surprised at how beautiful the island was, and thought this hotel was extremely well priced compared to other 5* stays weve had. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Voos Aluguis de temporada Restaurantes . Claim your listing for free to respond to reviews, update your profile and much more. Wait staff constantly using anti bac using cutlery to lay napkins etc. We constantly meet people in public places, and viruses are easily spread among them. Beer is good and so are gin and tonics and mojitos. We are here at the moment and the evening bar service desperately needs to improve. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The buffet was excellent, loads of choice, very clean, no flies at all. Claim your listing for free to respond to reviews, update your profile and much more. We had a great holiday at this hotel . View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 Will definitely be returning. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. To do list Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Coffe -perfect, drinks-very poor the worst were dogs on a beach. Very difficult to book the specialist restaurants. Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Service is remarkable, best African expirience for me so far. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Hotel Riu Palace Santa Maria - Santa Maria, : Hotel Riu Palace Santa Maria Santa Maria The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Food- very so so. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The staff were very friendly apart from one of two. We always found a sunbed.there's thousands. Review tags are currently only available for English language reviews. And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. Hotel Riu Palace Santa Maria: Lovely relaxing stay - Read 1,290 reviews, view 2,171 traveller photos, and find great deals for Hotel Riu Palace Santa Maria at Tripadvisor. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Plenty of bars and eating areas and for those wondering about lack of loos the blocks are large and spotless Not seen or heard of any Ill was whilst here . It was fun. What are some of the property amenities at Hotel Riu Palace Santa Maria? Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Obviously, not the fault of the hotel, but something to bear in mind. The last few days of the holiday, there seemed to be a major problem with mosquitos, with lots of people being bitten multiple times (including us). There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. As an adult couple with no kids we had no reason to use the water park. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. This is the version of our website addressed to speakers of English in India. And on my eyes there was accident with old lady. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The hotel is well laid out and so many beds, parasols and pools . This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Tripadvisor performs checks on reviews. The choice & quality of the food was excellent. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Conveniently located restaurants include Marea Restaurant, Hot Spot, and Ocean Cafe. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. Ill detail in my opinion why it isnt 5*: No robes or slippers Towels in bathroom are tiny & old No ventilation in bathroom so everything gets wet after a shower No beach service No bar on the beach Speciality restaurants are awful (dont even bother with the Italian) Staff can often be very abrupt & unhelpful, especially at reception Nobody greets you, even if you smile Can take up to 10 mins to queue for drinks Often no seats available at outside bar in the evenings & table service is sporadic, meaning more queuing at the bar The food. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Room was very clean and new ones. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Highly recommend this hotel. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. It does the job but dont expect anything special. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Tripadvisor performs checks on reviews. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. more. Smokers were a problem and should not be allowed to smoke on balconies or most public areas. There was lots of choices but not easy to find something plain. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our 19th stay with Riu on Cabo Verde, Once in Boavista and 18 in Sal, we are so satisfied and we will for sure come back as soon as possible. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Room was very clean and new ones. Lots of reviews moaning about toilets being few and far between. We never found that to be the case at all. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. The hotel staff literally couldnt do any more than what theyre doing. It could of been a brilliant holiday, the hotel was nice, food was good. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. And on my eyes there was accident with old lady. Hotel Riu Palace Santa Maria, Santa Maria: Tarafsz yorumlar okuyun, gerek gezgin fotoraflarna bakn. Due to covid, many of the restaurants and pools were closed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Best regards, Hotel Riu Palace Santa Mara Online Reputation Manager. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. This is the largest RIU hotel that we have stayed in. Staff are really friendly and the room service feature on the app is great if you need anything extra. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the service of some of the staff members. We went there for Christmas time 2022 and had a great holiday. Is parking available at Hotel Riu Palace Santa Maria? Review collected in partnership with riu.com. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. 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